Shipping & Delivery Help Center

Everything you need to know about your order shipment, delivery timelines, and tracking.

How does shipping work?

We deliver products across India through our trusted courier partners. Once your order is placed, you’ll receive a confirmation email and SMS. As soon as it’s shipped, you’ll receive tracking details to monitor your delivery in real time.

What are the estimated delivery times?

Delivery times depend on your location and product availability. Generally:

  • Metro cities: 2–5 business days
  • Other cities: 5–8 business days
  • Remote areas: 8–12 business days

Delivery time is mentioned on each product page under “Check Delivery Time.”

How can I track my order?

Once your order is shipped, you’ll receive an email/SMS with the tracking number and a direct link to track the shipment. You can also track it from your account:

  • Go to My Account → Orders
  • Click on the order you want to track
  • Click on “Track Order” to view real-time updates

Are there any shipping charges?

Shipping is free for most products across India. However, a minimal delivery fee may apply for low-value orders or remote locations. The applicable charges (if any) will be shown at checkout before payment.

Can I change my delivery address?

Yes, you can update your address before the order is shipped. Once the order is dispatched, changes may not be possible. To modify, go to your account → Orders → Request change via the “Contact Support” option.

What if my package is delayed or lost?

We take full responsibility for your order until it reaches you. If your shipment is delayed or lost, our customer support team will assist you with either a replacement or full refund as per our policy.

International Shipping

Currently, we deliver only within India. International shipping will be introduced soon — stay tuned for updates.

Still need help? Contact our Support Team